NewNetSuite 2025.2 — What's new

NetSuite by Industry: ERP Solutions for Every Vertical

How NetSuite serves different industries. Manufacturing, retail, wholesale, SaaS, professional services, nonprofit, healthcare, construction, and more — with industry-specific features and configurations.

17 min read
Celigo Partner · NetSuite Experts150+ Projects Delivered10+ Years Experience
NetSuite by Industry: ERP Solutions for Every Vertical

NetSuite serves every industry — but not the same way

NetSuite powers over 37,000 companies across virtually every vertical. That's the pitch Oracle gives, and it's true. But what they don't emphasize is that a NetSuite instance configured for a wholesale distributor looks nothing like one built for a SaaS company, which looks nothing like one designed for a nonprofit.

The platform is the same. The configuration, modules, workflows, and cost structure are not.

TL;DR: NetSuite's strength is its configurability — the same core ERP adapts to manufacturing, retail, wholesale, professional services, SaaS, healthcare, construction, food and beverage, nonprofit, and real estate. But each industry requires different modules, different implementation approaches, and different budget expectations. This guide breaks down what NetSuite looks like in practice across ten major verticals, what modules matter most, and what you should budget. If you're still evaluating whether NetSuite is right for your business, start with our overview of what NetSuite is used for.

After implementing NetSuite across dozens of industries, here's what we've learned: the companies that get the most value aren't the ones that buy the most modules. They're the ones that configure the right modules for how their industry actually works. Everything else is wasted spend.


Manufacturing

Manufacturing is where NetSuite's depth really shows. Whether you're running discrete manufacturing (assembled products from components), process manufacturing (chemicals, food, cosmetics with formulas and batch processes), or a mixed-mode operation, NetSuite has specific modules built for your workflows.

Key challenges NetSuite solves:

  • Bill of materials (BOM) management across multiple levels
  • Work order scheduling and shop floor tracking
  • Demand planning and procurement alignment
  • Quality control and compliance documentation
  • Cost tracking — standard costing, average costing, or actual costing methods

Modules that matter most: Advanced Manufacturing, Work Orders, Demand Planning, Quality Management, Warehouse Management (WMS). If you're running multiple facilities, OneWorld for multi-location support.

Typical implementation scope: Manufacturing implementations are among the most complex. Expect 12-20 weeks for a mid-size manufacturer with one or two facilities. Multi-plant operations with complex BOMs and integrations to shop floor systems can run 6-9 months.

Budget range: $80,000-200,000 for implementation, $60,000-150,000/year for licenses depending on user count and modules. Manufacturing-specific modules (Advanced Manufacturing, WMS, Demand Planning) add $10,000-30,000/year each.

The companies that struggle with NetSuite manufacturing are usually the ones that try to force-fit the standard modules without proper configuration. A machine shop with 50-level BOMs needs a very different setup than a consumer packaged goods company with simple assemblies.

Explore our manufacturing industry solutions for a deeper look at how we approach these implementations.


Wholesale Distribution

Distributors were one of NetSuite's earliest sweet spots, and it shows. The platform handles the core distribution workflows — purchase orders, sales orders, inventory management, pricing, and fulfillment — with mature, well-tested features.

Key challenges NetSuite solves:

  • Multi-warehouse inventory visibility and transfers
  • Complex pricing tiers (customer-specific, volume-based, promotional)
  • Drop-ship and special order management
  • Landed cost tracking for import operations
  • Vendor management and purchase order automation

Modules that matter most: Advanced Inventory, Warehouse Management (WMS), Demand Planning, Multi-Location Inventory. For distributors with EDI requirements, SuiteCloud-based EDI integration.

Typical implementation scope: Distribution implementations are more straightforward than manufacturing — usually 8-14 weeks. The complexity comes from data migration (product catalogs, customer pricing matrices) and integration with EDI partners or eCommerce channels.

Budget range: $50,000-120,000 for implementation, $40,000-100,000/year for licenses. WMS adds $10,000-20,000/year if you need barcode scanning and mobile picking.

What separates a good distribution implementation from a mediocre one is pricing engine configuration. Distributors often have thousands of customer-specific price levels, volume breaks, and promotional pricing rules. Getting this right in NetSuite means your sales team can enter orders confidently; getting it wrong means constant pricing overrides and angry customers.

See how we work with distributors on our wholesale distribution industry page.


Retail and E-commerce

Retail is where NetSuite gets both powerful and complicated. The platform can handle brick-and-mortar POS, online stores (through SuiteCommerce or integrated platforms like Shopify), marketplace selling (Amazon, eBay), and wholesale channels — all from a single system. That omnichannel promise is real, but achieving it requires careful planning.

Key challenges NetSuite solves:

  • Unified inventory across all sales channels
  • Real-time stock level synchronization to prevent overselling
  • Order routing and fulfillment optimization
  • Customer data consolidation across touchpoints
  • Promotional pricing, gift cards, and loyalty programs

Modules that matter most: SuiteCommerce (if using NetSuite's native eCommerce), POS, Advanced Inventory, CRM for customer management. For marketplace sellers, integration middleware like Celigo or custom SuiteCloud connectors.

Typical implementation scope: Pure eCommerce implementations run 10-16 weeks. Omnichannel setups with POS, warehouse, and multiple sales channels can extend to 16-24 weeks. The biggest time sink is usually inventory data cleanup and channel integration testing.

Budget range: $60,000-180,000 for implementation depending on channel complexity. SuiteCommerce licensing adds $2,500-5,000/month. Integration costs with external platforms (Shopify, Amazon, etc.) vary widely — $10,000-50,000 depending on data complexity and real-time requirements.

For retailers already running Shopify or another platform, the question isn't usually "should we switch to SuiteCommerce" — it's "how do we integrate what we have with NetSuite as the financial and inventory backbone." We cover this decision in depth in our NetSuite for retail guide.

Our retail and e-commerce industry page outlines the implementation approach we take for omnichannel businesses.


Software and Technology / SaaS

SaaS companies have unique financial complexity that NetSuite handles better than most ERPs — if you configure it correctly. Subscription billing, revenue recognition under ASC 606, multi-element arrangements, and SaaS metrics (ARR, churn, NRR) all need to work together.

Key challenges NetSuite solves:

  • Subscription lifecycle management (new, renewal, upgrade, downgrade, cancellation)
  • ASC 606 revenue recognition with multiple performance obligations
  • SaaS metrics tracking and reporting
  • Usage-based and hybrid billing models
  • Deferred revenue waterfall reporting

Modules that matter most: SuiteBilling for subscription management, Advanced Revenue Management (ARM) for ASC 606 compliance, SRP or OpenAir for professional services delivery. For companies with significant services revenue alongside software, the PSA components become critical.

Typical implementation scope: SaaS implementations are mid-range in complexity — 10-16 weeks for core financials and billing. Add 4-8 weeks if you need ARM configured for complex revenue recognition scenarios. Companies migrating from homegrown billing systems need extra time for data migration and validation.

Budget range: $60,000-150,000 for implementation. SuiteBilling adds $5,000-15,000/year; ARM adds $10,000-25,000/year. Total annual license costs for a 50-person SaaS company typically run $80,000-140,000.

The biggest mistake we see SaaS companies make is trying to use standard invoicing workflows for subscription billing. It technically works for a while, but breaks down quickly as you scale past a few hundred customers or introduce usage-based pricing. SuiteBilling exists for a reason — use it.

Read our detailed breakdown in the NetSuite for SaaS companies guide, and see how we serve the broader tech vertical on our software and technology industry page.


Professional Services

Professional services firms — consulting, accounting, legal, architecture, engineering — need an ERP that connects project delivery to financials. NetSuite does this through its core project management features and, for larger firms, through the OpenAir PSA (Professional Services Automation) platform.

Key challenges NetSuite solves:

  • Project-based revenue recognition and billing
  • Resource planning and utilization tracking
  • Time and expense management
  • Project profitability analysis in real time
  • Multi-rate billing (different rates by role, client, project phase)

Modules that matter most: OpenAir PSA for larger firms (50+ billable resources), or NetSuite's native Project Management module for smaller teams. SRP (Services Resource Planning) bridges project management with resource allocation. CRM for pipeline management tied to project delivery capacity.

Typical implementation scope: 8-14 weeks for core PSA + financials. The complexity depends on billing model diversity — firms with simple time-and-materials billing are faster; firms with fixed-fee, milestone-based, and retainer arrangements in parallel need more configuration.

Budget range: $50,000-120,000 for implementation. OpenAir licensing runs $15-30 per user/month on top of NetSuite base licensing. Native project management is included in higher-tier editions.

The NetSuite OpenAir PSA guide covers the full platform in detail, and our NetSuite project management guide explains when native PM features are enough versus when you need the full OpenAir suite.

For a broader look at how we serve this vertical, see our professional services industry page, and for firms evaluating NetSuite specifically, our NetSuite for professional services deep dive covers the key decision points.


Food and Beverage

Food and beverage companies operate under constraints that most industries don't face: lot tracking for recalls, shelf-life management, FDA and FSMA compliance, and complex supply chains that involve perishable ingredients with variable yields.

Key challenges NetSuite solves:

  • Lot and serial number tracking from ingredient receipt through finished goods shipment
  • Shelf-life and expiration date management with FEFO (First Expired, First Out) picking
  • Recipe and formula management with yield tracking
  • Compliance documentation for FDA, FSMA, and international food safety standards
  • Catch weight management for products sold by variable weight

Modules that matter most: Advanced Inventory (lot tracking, expiration management), Quality Management, Warehouse Management (WMS) for FEFO picking, Demand Planning for seasonal and promotional demand. Process manufacturing modules for formula-based production.

Typical implementation scope: 12-20 weeks, heavily dependent on compliance requirements and supply chain complexity. Companies with co-manufacturing relationships or complex ingredient sourcing need additional time for supplier portal and procurement configuration.

Budget range: $80,000-180,000 for implementation. Compliance-driven configurations add cost — expect $10,000-30,000 above a standard manufacturing implementation for lot tracking, quality management, and regulatory reporting setup.

What makes food and beverage different from general manufacturing is that the compliance requirements aren't optional. A discrete manufacturer might defer quality management to phase two; a food company cannot. The implementation plan needs to include lot tracking and traceability from day one.

Learn more about our approach on the food and beverage industry page.


Construction

Construction companies need job costing, project tracking, and contract management integrated with financials. NetSuite handles this, but it requires specific configuration that general-purpose implementations often miss.

Key challenges NetSuite solves:

  • Job costing with cost codes and cost types
  • Progress billing (AIA format) and percentage-of-completion revenue recognition
  • Subcontractor management and compliance tracking
  • Change order management and budget revision workflows
  • Equipment and asset tracking across job sites

Modules that matter most: Project Management for job tracking, Advanced Financials for percentage-of-completion revenue recognition, Fixed Assets for equipment management. For larger contractors, OpenAir can handle resource scheduling across projects and sites.

Typical implementation scope: 12-18 weeks. The complexity comes from setting up the chart of accounts and job costing structure to match how the company actually tracks costs. Construction companies often have deeply embedded Excel-based job costing processes that need to be migrated carefully.

Budget range: $70,000-160,000 for implementation. Annual licensing for a mid-size contractor with 20-40 users runs $50,000-100,000.

The number one risk in construction implementations is getting the job costing structure wrong. If cost codes, cost types, and project hierarchy don't match how project managers and controllers think about their jobs, adoption fails. This is an area where you need a partner who understands construction accounting, not just NetSuite.

Visit our construction industry page for details on our approach to contractor implementations.


Healthcare

Healthcare organizations using NetSuite typically fall into two camps: healthcare services companies (staffing, home health, medical device distributors) and healthcare providers or systems that use NetSuite for financial management alongside clinical systems.

Key challenges NetSuite solves:

  • Fund accounting and grant tracking for nonprofit healthcare
  • HIPAA-compliant workflow design (though NetSuite itself is not a clinical system)
  • Complex multi-entity consolidation for health systems
  • Revenue cycle management integration
  • Regulatory reporting and compliance documentation

Modules that matter most: Advanced Financials for multi-book and fund accounting, OneWorld for multi-entity health systems, SuitePeople for workforce management, CRM for patient or client relationship tracking (non-clinical). Integration middleware for connecting to clinical and revenue cycle systems.

Typical implementation scope: 10-18 weeks depending on organizational complexity. Multi-entity health systems with complex intercompany transactions and fund restrictions take longer. Single-entity healthcare services companies are more straightforward.

Budget range: $60,000-150,000 for implementation. Integration with clinical systems (EMR/EHR, revenue cycle management) is often the largest variable cost — $20,000-80,000 depending on the number of systems and data complexity.

NetSuite is not a clinical system and won't replace your EMR. Its role in healthcare is financial management, operational reporting, and serving as the system of record for non-clinical business processes. The implementation needs to be scoped with this boundary clearly defined.

Explore our healthcare industry solutions for more on how we approach these projects.


Nonprofit and Education

Nonprofit organizations need fund accounting, grant management, donor tracking, and compliance reporting that commercial ERPs often handle poorly. NetSuite has invested heavily in this space through the NetSuite Social Impact program (formerly NetSuite.org), which provides free or heavily discounted licenses to qualifying nonprofits.

Key challenges NetSuite solves:

  • Fund accounting with restricted and unrestricted fund tracking
  • Grant management and compliance reporting
  • Donor management and fundraising tracking
  • Program-based budgeting and expense allocation
  • Form 990 reporting and audit preparation

Modules that matter most: SuiteCloud-based fund accounting (through partners like NetSuite's own nonprofit templates or third-party solutions), CRM for donor management, Advanced Financials for fund-based reporting, Budget module for grant budgets.

Typical implementation scope: 8-14 weeks for a mid-size nonprofit. The complexity depends on the number of restricted funds, grant requirements, and whether the organization is migrating from a nonprofit-specific system (Blackbaud, Sage Intacct for Nonprofits) or from spreadsheets.

Budget range: Implementation costs run $40,000-100,000. But licensing costs are often dramatically lower than commercial — the Social Impact program provides donated or discounted licenses for qualifying organizations. Some nonprofits pay as little as $1,000/month for licenses that would cost $5,000-10,000/month commercially. That discount changes the ROI math entirely.

Our detailed NetSuite for nonprofits guide covers the Social Impact program, fund accounting configuration, and donor management in depth. For smaller organizations wondering if NetSuite is the right scale, our NetSuite for small businesses guide helps with that assessment.

See our nonprofit and education industry page for more on how we work with mission-driven organizations.


Real Estate

Real estate companies — developers, property managers, REITs, brokerage firms — need financial management that handles property-level accounting, lease management, and complex entity structures. NetSuite's OneWorld module is often the backbone, since real estate companies typically operate through multiple legal entities (one per property or fund).

Key challenges NetSuite solves:

  • Property-level P&L and balance sheet reporting
  • Multi-entity consolidation across property portfolios
  • Lease management and tenant billing
  • Development project cost tracking and capitalization
  • Investor reporting and waterfall distribution calculations

Modules that matter most: OneWorld (essential for multi-entity structures), Advanced Financials for intercompany transactions, Project Management for development tracking, CRM for broker/agent management. Third-party SuiteApps for lease management and property-specific accounting.

Typical implementation scope: 10-16 weeks for a property management or brokerage firm. Real estate developers with complex project accounting and draw management need 14-20 weeks. REITs with multiple fund structures and investor reporting requirements are on the higher end.

Budget range: $60,000-150,000 for implementation. OneWorld licensing adds significantly to annual costs — $5,000-15,000/year depending on subsidiary count. Total annual licensing for a real estate firm with 20-50 users and multiple entities typically runs $60,000-120,000.

The entity structure design is the single most important decision in a real estate NetSuite implementation. Get the subsidiary hierarchy right and reporting flows naturally; get it wrong and you're fighting the system every reporting period.

Learn more on our real estate industry page.


How to choose the right NetSuite edition for your industry

NetSuite's edition structure (Limited, Mid-Market, Enterprise) matters, but it's less about industry and more about operational complexity. Here's how to think about it:

Limited Edition works for single-entity companies with fewer than 10 NetSuite users, regardless of industry. A small manufacturer with 8 users, a nonprofit with 5 users, or a SaaS startup with 6 users can all start here. The limitation isn't industry features — it's user count and entity count.

Mid-Market Edition is where most companies land. You need this if you have more than 10 users, operate multiple subsidiaries, need multi-currency support, or require advanced modules like Manufacturing, WMS, or OpenAir. This is the edition that handles the industry-specific configurations we've described throughout this guide.

Enterprise Edition serves large organizations with hundreds of users and complex global operations. If you're running 10+ subsidiaries across multiple countries with thousands of transactions daily, this is where you need to be.

The industry-specific modules — Advanced Manufacturing, SuiteBilling, OpenAir, WMS, and others — are add-ons available on any edition. The edition choice is about scale; the module choice is about industry.

For a complete breakdown of pricing across editions and modules, our NetSuite pricing guide covers everything from base platform costs to per-module pricing.

When you're ready to scope an implementation, our guide on choosing a NetSuite implementation partner helps you evaluate who should do the work — because partner selection matters as much as edition selection.


Frequently asked questions

Does NetSuite have industry-specific editions?

Not exactly. NetSuite has SuiteSuccess editions that come with pre-configured templates for specific industries (manufacturing, wholesale, services, etc.), but the underlying platform is the same. The "industry-specific" aspect comes from which modules you license and how they're configured, not from a separate product. Any NetSuite instance can be configured for any industry — SuiteSuccess just gives you a starting point.

Which industries is NetSuite best suited for?

NetSuite excels in wholesale distribution, software/SaaS, professional services, and mid-market manufacturing. These verticals have mature modules and large user communities. It's also strong for nonprofits (through the Social Impact program) and retail/e-commerce (through SuiteCommerce). Where it's less dominant is in industries with heavy regulatory-specific requirements — banking, insurance, and utilities often need specialized systems, though NetSuite can serve as the financial backbone alongside them.

How much does a NetSuite implementation cost by industry?

Costs vary significantly. Simple single-entity implementations (professional services, small SaaS) run $40,000-80,000. Mid-complexity implementations (wholesale distribution, retail) cost $60,000-150,000. High-complexity implementations (manufacturing, multi-entity construction, healthcare systems) range from $100,000-200,000+. The industry isn't the only cost driver — data migration complexity, integration count, and user count matter just as much. See our pricing guide for detailed breakdowns.

Can NetSuite handle industry compliance requirements like FDA, HIPAA, or GAAP?

NetSuite supports compliance through configuration, not out of the box. For FDA compliance (food, pharma), you configure lot tracking, quality management, and audit trails. For financial compliance (GAAP, IFRS), Advanced Financials provides multi-book accounting. For HIPAA, NetSuite can be configured with appropriate access controls, but it's not a clinical system and doesn't handle PHI in the way an EMR does. The compliance capability is there — but it requires proper implementation.

Should I use NetSuite's SuiteSuccess industry templates or start from scratch?

SuiteSuccess templates save time on initial configuration — usually 2-4 weeks of setup work. They're worth using as a starting point if your business fits a standard pattern. But most companies need significant customization beyond the template. The template gives you 60-70% of what you need; the remaining 30-40% is where your implementation partner earns their fee. Don't let a template dictate your processes — your processes should dictate how the template gets modified.

How long until we see ROI from NetSuite in our industry?

Most companies see measurable ROI within 6-12 months of go-live, primarily through operational efficiency gains — faster financial close, reduced manual data entry, better inventory accuracy, and improved visibility into business performance. The timeline depends on your starting point: companies migrating from spreadsheets see faster ROI than companies migrating from another ERP. Industry matters less than implementation quality and user adoption. A well-implemented NetSuite instance in any vertical beats a poorly implemented one every time.


Share:

Need help with your NetSuite project?

Whether it's integrations, customization, or support — let's talk about how we can help.

We respond within 24 hours.

BrokenRubik

BrokenRubik

NetSuite Development Agency

Expert team specializing in NetSuite ERP, SuiteCommerce development, and enterprise integrations. Oracle NetSuite partner with 10+ years of experience delivering scalable solutions for mid-market and enterprise clients worldwide.

10+ years experienceOracle NetSuite Certified Partner +2
NetSuite ERPSuiteCommerce AdvancedSuiteScript 2.xNetSuite Integrations+4 more

Get More Insights Like This

Join our newsletter for weekly tips, tutorials, and exclusive content delivered to your inbox.

Get in Touch