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About BrokenRubik

The team behind the studio. One platform, every layer of it, since 2017.

We implement NetSuite, build SuiteCommerce and headless storefronts, write SuiteScript and connect NetSuite to the rest of the stack. 100+ companies so far.

  • Mercedes Lerena, CEO and co-founder of BrokenRubik

    Mercedes Lerena

    CEO

  • Joaquin Vigna, CTO and co-founder of BrokenRubik

    Joaquin Vigna

    CTO

  • Sebastian Correa, CCO and co-founder of BrokenRubik

    Sebastian Correa

    CCO

  • Gustavo Cañete, Development Director and co-founder of BrokenRubik

    Gustavo Cañete

    Development Director

The founders run the day-to-day operation.

Behind them is the team in Montevideo: NetSuite consultants and developers, with our own QA and project managers. Every one of them works in NetSuite and nothing else.

From the founders

Why only NetSuite. And what it does to the work.

We started BrokenRubik in 2017 to do one thing properly: NetSuite. The ERP itself, SuiteCommerce, SuiteScript, and the storefronts and systems that have to talk to it.

Doing only that, every day, changes the work. Many of the problems a client brings us are ones the team has already solved somewhere else, so the hours go into your business instead of into learning the platform on your account.

That goes for everyone here, not only the four of us. The consultants who scope your project, the developers who write the SuiteScript, our own QA testing it before it reaches your users, and the project managers who keep it moving all work in NetSuite and nothing else.

We put the scope and the estimate in writing before anything is built, and we stay with the system after go-live. That is a big part of why so many clients come back the next year.

Mercedes, Joaquin, Sebastian and Gustavo

Co-founders, on behalf of the whole BrokenRubik team

The record

80%

of the companies we worked for in a year hired us again the following year.

Counted from our own time records, October to October, internal and non-billable accounts excluded. 81% pooled 2017–2026, rounded down.

NetSuite-only since
2017
Companies served, most of them mid-market businesses in the United States
100+
Rating on Clutch Read the reviews
5.0

How we work

How we work. What you can hold us to.

  • NetSuite, and only NetSuite

    Since 2017: the ERP, SuiteCommerce, SuiteScript, and the storefronts and systems that have to talk to it.

  • No licenses to sell

    We are independent. Not an Oracle partner, no NetSuite licenses, no commission on anything we recommend, including the times we tell you not to build something. The one partnership we hold is with Celigo, as a Celigo Standard Partner.

  • The people who scope it build it

    The consultants and developers on your first call are the ones who write the code. Nothing is handed to a team you have not met.

  • A price before we start

    Scoped work is quoted at a fixed price, ongoing work runs on a monthly retainer. You get a written estimate within 48 hours of the first conversation.

  • Your hours, your language

    The team is in Montevideo, one to two hours ahead of US Eastern, with hours that overlap Central European time. We work in English and Spanish.

Clients

Some of the companies we work for. In their words.

  • Tekton
  • DecksDirect
  • Clean Simple Eats
  • KLIM
  • ExpertVoice
  • IC Realtime
  • DIY Home Center
  • Kurz
  • Nearly Natural
  • Mosko Moto
  • CartridgesDirect
  • Hartmann & Forbes
“The BrokenRubik team has been instrumental in keeping our NetSuite account well-structured and running smoothly. They don't just fix issues, they anticipate them, ensuring our system architecture remains strong and scalable as our business evolves. Their proactive approach, attention to detail, and clear communication give us confidence that our account is always in good hands. Working with them has been a true partnership, and we value the care and expertise they bring to every interaction.”

Kristy Kapsner

Kurz Industrial Solutions

“BrokenRubik helped us significantly improve the speed, UX, and SEO of our SuiteCommerce store. Their team outperformed others we've worked with and delivered real, measurable impact. They're true experts and a pleasure to work with.”
Chris Callaway · ICRealtimeRead the case study →
“Yello! by BrokenRubik transformed our SuiteCommerce blog into a powerful, easy-to-use content platform. Managing multiple blogs, scheduling posts, and embedding products is now intuitive and seamless. It integrates natively with NetSuite, saving time and eliminating external tools. It's professional, flexible and our team loves how smooth the admin experience is.”
Mike Anderson · DIY Home CenterRead the case study →

Working with us

Start with a conversation. Here is what happens next.

  1. Within 24 hours

    You write to us

    Tell us what is going on with NetSuite, in as much or as little detail as you have. A person replies.

  2. On the call

    You talk to the people who would do the work

    The consultants and developers who would scope and build it. Bring the messy version; that is the useful one.

  3. Within 48 hours

    You get it in writing

    Scope, timeline and a fixed price for scoped work, or a monthly retainer for ongoing work. Then you decide.

Talk to the team