NetSuite consulting covers three kinds of work: functional (configuring modules and processes), technical (SuiteScript, workflows and integrations) and advisory (what to fix, build or buy next). BrokenRubik is an independent, NetSuite-only team since 2017, working as a fixed-scope project or a monthly retainer, with no licenses to sell.
Celigo Standard Partner · NetSuite-only team · 100+ companies served since 2017
What we do
Functional, technical and advisory work, usually delivered as one of the engagements below. We don't force your problem into a predefined box: tell us what you're dealing with.
Configuring modules and processes to match how you work: order-to-cash, procure-to-pay, month-end close, inventory, roles and approvals. Configuration first, code only when configuration can't do it.
SuiteScript 2.1, SuiteFlow workflows, custom records and integrations, written by the same people who scoped them. Map/Reduce, Suitelets, RESTlets, whatever the problem requires.
Decisions before spending: which modules, build or buy a SuiteApp, how to structure subsidiaries, whether a stalled project can be saved. An opinion from a team with no licenses to sell.
We audit your current setup: scripts, workflows, saved searches, integrations. You get a prioritized list of what to fix and what to leave alone.
Connect NetSuite to Shopify, Salesforce, your 3PL, your EDI provider, or the legacy system nobody understands anymore.
Replace the spreadsheet workarounds with saved searches and dashboards your team actually uses: reporting that answers the questions you ask every month.
Your options
Three kinds of organization sell NetSuite consulting. The difference is who sells the license and what that does to the advice.
| Criterion | Independent consultant | Oracle Solution Provider | Oracle Consulting / ACS |
|---|---|---|---|
| Who they are | A firm outside Oracle's partner programs, such as BrokenRubik | A firm in Oracle's Solution Provider program: it "consults, sells and implements NetSuite" | Oracle's own NetSuite Consulting team (implementations) and Advanced Customer Support (ongoing guidance by subscription) |
| Sells the license | No | Yes, as a reseller; Oracle's program guide describes license margins | Oracle sells it directly |
| What they do | Functional, technical and advisory work, project by project or on a retainer | Sell, implement, support and consult, often under one contract | Fixed-fee SuiteSuccess implementations; ACS gives product guidance and configuration help in scheduled hours |
| Hands-on code | Yes: SuiteScript, workflows, integrations | Depends on the firm | ACS: guidance and configuration, not ownership of your custom code |
| Incentive to watch | Follow-on work | License and module sales | License renewal and Oracle's own services |
| Where it fits | A second opinion, a specific project, or ongoing work with no license relationship | One contract for software and services | Companies that want Oracle to deliver its own methodology |
Oracle's descriptions are from its partner programs, Solution Provider, NetSuite Consulting and Advanced Customer Support pages, read in October 2026. Alliance Partners, a fourth group, implement and consult alongside Oracle's sales team without reselling.
Page updated October 2026.
Why BrokenRubik
We don't juggle SAP, Dynamics, and NetSuite. Every consultant on our team works with NetSuite full-time. That focus shows up in faster solutions and fewer surprises.
Most consulting firms have business analysts who spec requirements for offshore teams. We write the code ourselves. When something breaks, we can actually fix it.
Some clients want a defined project with a fixed price. Others need ongoing help on a retainer. A few just need a developer for a few months. We do all three.
Large consulting firms have account managers and ticket queues. You get direct access: a first reply within 24 hours, from the person who will do the work.
Anyone can patch a workflow. We figure out why it broke in the first place and whether your processes need rethinking—not just your scripts.
NetSuite connects to Shopify, Salesforce, ShipStation, ADP, and dozens of other systems. We build integrations that actually work when real data flows through them.
How we consult
Every engagement follows the same loop — find the root cause, fix it hands-on, and leave your team able to run it. No 40-page slide decks.
We audit your account, interview the people who live in NetSuite daily, and separate symptoms from root causes.
A short roadmap ordered by business impact — what to fix now, what to schedule, what to ignore. You approve scope before any build starts.
Hands-on configuration, scripts, workflows, and integrations — done by the same consultant who ran the diagnosis, not handed to a queue.
Documentation and working sessions with your admin and key users, so the fixes survive after we step back.
Most clients keep a light retainer for questions, releases, and new requirements — without re-onboarding a stranger each time.
Investment
We don't quote a flat rate because it depends on scope, the skills involved, and how much of the work you want us to run. After a short scoping call, you get a proposal tied to specific outcomes.
Not included: NetSuite licensing is paid directly to Oracle — we don't resell licenses.
Get a scoped proposalClient reviews
Client reviews · 5.0 on Clutch
Broken Rubik has very deep NetSuite ERP expertise.
“The deliverables exceeded what we were originally expecting.”
VP Engineering · ICRealtime
“We're impressed by BrokenRubik's responsiveness, project management, and great quality of work.”
E-Commerce Business Manager · Biobag Americas
“BrokenRubik has conducted expedient discovery and on-time delivery.”
IT Applications Manager · Stinger
“They didn't waste any time.”
Director · Digital marketing agency
Read the reviews on Clutch →Clutch contacts each client; we can’t edit or remove reviews.
Contact
Tell us what's not working. We'll tell you honestly whether we can help—and what it would take to fix it.
The people who answer: NetSuite consultants and developers, not a sales team.
5.0 on ClutchFAQ
NetSuite consultants do three kinds of work. Functional consultants configure modules and processes, such as order-to-cash, purchasing, inventory and month-end close. Technical consultants write SuiteScript, build workflows and integrations, and fix custom code. Advisory work answers decisions: which modules to buy, whether to build or buy a SuiteApp, how to rescue a stalled project. Most engagements need a mix of the three, delivered as a fixed-scope project or on a monthly retainer.
Yes. Oracle sells NetSuite Consulting, its own implementation team, which delivers fixed-fee implementations with the SuiteSuccess methodology, and Advanced Customer Support (ACS), a separate paid subscription in which Oracle consultants give product guidance, configuration help and optimization in scheduled hours per month or quarter. Both are sold by Oracle alongside the license. An independent consultant does the same functional and technical work without a license relationship, and owns the hands-on code work that ACS guides but does not take over.
That's actually most of our work. We help companies that have had NetSuite for years but aren't getting full value from it. Bad implementations, accumulated technical debt, new requirements—whatever brought you here, we can probably help.
We start with an assessment. We look at your current setup, talk to the people who use it daily, and identify what's causing the most pain. Then we prioritize fixes based on impact and effort. You don't have to rebuild everything at once.
You get a first reply within 24 hours and a scoped estimate within 48 hours of the first conversation. The start date depends on our availability at the time, and we tell you on the first call. If something is urgent, say so: we're not a large firm with a months-long backlog.
We do both, but they're different things. Implementation is standing up NetSuite from scratch—a defined project with a go-live date. Consulting is ongoing work to improve an existing system. Many clients start with one and transition to the other.
That is what a monthly retainer is for. You pay a monthly fee that covers a block of hours, and the same people, who already know your account, are available when something comes up. It suits companies that don't need full-time help.
Choose a fixed-scope project when the outcome can be written down before work starts: an audit, an integration, a redesign of a process, a rescue plan. You get a fixed price and a defined deliverable. Choose a monthly retainer when the work is a stream of smaller requests that changes month to month: fixes, reports, enhancements, questions, release testing. Many clients start with a fixed-scope project and keep a retainer afterwards.
We do not publish a price list or an hourly rate. The cost depends on how much of the work is advice and how much is hands-on build, the modules and integrations involved, whether it is a one-off project or ongoing, the timeline, and how much your own team owns. Defined projects get a fixed price, ongoing work a monthly retainer, and every engagement a written quote, within 48 hours of the first conversation, before work starts.
No — we are an independent NetSuite consultancy, not an Oracle partner or license reseller. We were a formal Oracle Solution Provider for years and chose to step away from reselling. That independence is deliberate: we have no reseller commission riding on what we recommend, and the license figures we publish are client-reported, not vendor-supplied. Our credentials are the work itself: 100+ companies served since 2017, individual SuiteCloud Developer and SuiteCommerce Advanced certifications across the team, and a Celigo Standard Partnership for integration work.
About NetSuite consulting
NetSuite consulting is the strategic and technical advisory work that helps mid-market businesses get more value from their NetSuite investment — process audits, optimization roadmaps, custom development scoping, vendor evaluation, and architectural decisions. Done well, consulting prevents expensive mistakes and surfaces value most companies miss.
Three common moments: pre-implementation evaluation (does NetSuite fit, which modules, which partner), post-implementation optimization (the system is live but not delivering), or strategic decisions (multi-entity expansion, M&A integration, ERP-to-ERP migration).
Strong consulting requires both deep NetSuite expertise and business context — a consultant who knows the platform but not your industry will give generic advice that doesn't translate.
Fixed-scope advisory: a defined deliverable (process audit, optimization roadmap, vendor RFP) at a fixed price. Monthly retainer: ongoing access sized to your needs, month-to-month. Project-based: scoped engagements with milestones, used when consulting wraps into delivery.
Most clients start with a fixed-scope advisory project and graduate to retainer once value is established.
The most common consulting engagement: a structured audit of your current NetSuite usage to identify under-utilized features, broken processes, customization debt, and quick wins. Output is a prioritized backlog ranked by ROI and implementation difficulty.
Most accounts we audit have features paid for and never switched on, and customizations nobody remembers the reason for. The backlog is ordered by business impact and effort, so the first items pay for the audit.
A NetSuite consultant isn't one role. Functional consultants configure modules and design processes; technical consultants write SuiteScript, SuiteFlow, and integrations; implementation consultants stand the system up end to end; managed-services consultants handle ongoing administration and optimization. Most mid-market engagements need a blend rather than a single profile.
We staff the mix your scope actually requires instead of selling a fixed package — a functional lead with a technical specialist when SuiteScript or integration work is in play, nothing you don't need.
The best consultants push back on bad requirements, are transparent about who actually does the work, and tell you when not to customize. Native features and configuration should be exhausted before anyone writes code.
The red flags are the inverse: a consultant who agrees to everything you ask for, can't show you the person who'll build it, reaches for heavy customization first, or asks for a yearly minimum before delivering anything. If a project already feels off, our guide on the signs you've outgrown your partner covers the warning signs.
There's a real difference between advice from the firm that sold you the license and independent advisory with no stake in the outcome. When you need an unbiased second opinion on a stalled project, a partner evaluation, or a build-vs-buy decision, independence matters.
We don't resell NetSuite, so our recommendation is never shaped by a license quota. For the trade-offs between the two models, see working with a partner vs. going direct.
Our consulting team has been working exclusively in NetSuite since 2017. Every engagement is led by a consultant who works in NetSuite full-time, paired with technical specialists when SuiteScript or integration scoping is in scope.
We don't sell licenses — Oracle handles that. We focus on whether NetSuite fits your operations, how to deploy it well, and how to extract more value from what you already have.
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