NetSuite Customer Portal — Without SuiteCommerce Licenses
A self-service B2B portal for NetSuite. Customer-specific pricing, vendor portal capabilities, and wholesale ordering — without SuiteCommerce fees.
NetSuite customer portal · Vendor portal · Self-service ordering
Product Demo Coming Soon
Join the waitlist to get early access
SuiteCommerce pricing doesn't fit every NetSuite customer. You shouldn't need enterprise budgets for B2B ordering.
SuiteCommerce licenses cost $12K-$42K/year
And that's just the license for a NetSuite customer portal. Implementation adds another $15K-$60K. Annual price increases of 3-7% compound the pain.
Implementation takes 3-6 months
While you wait for your NetSuite self-service portal, your sales team keeps taking orders by phone and email. Every month of delay is lost efficiency.
Requires SuiteScript expertise
Building a custom NetSuite vendor portal or customer portal requires specialized developers. Simple changes become costly consulting engagements.
iPaaS platforms add complexity
Celigo, Boomi, and similar tools mean another $2K+/month, another vendor, another point of failure for your B2B ordering portal.
Not every B2B operation needs a $50K+ ecommerce platform. BrokenRubik B2B Portal delivers the essentials — customer-specific pricing, quick ordering, account management — at a fraction of the cost and time.
How does it compare?
BrokenRubik B2B Portal vs SuiteCommerce — choose what fits your business.
| Feature | BrokenRubik B2B Portal | SuiteCommerce Standard | SuiteCommerce Advanced |
|---|---|---|---|
| Annual license cost | $0 | ~$18,000 | ~$42,000+ |
| Implementation cost | Contact us | $15-25K | $50-60K+ |
| Time to launch | 2-4 weeks | 2-3 months | 4-6 months |
| Customer-specific pricing | |||
| Quick order / bulk ordering | |||
| Account portal (orders, invoices) | |||
| Online invoice payments | |||
| Real-time inventory | |||
| Order approval workflows | |||
| Sales rep ordering | |||
| Full B2C storefront | |||
| Unlimited customization | |||
| Requires SuiteScript expertise |
BrokenRubik B2B Portal
- $0 annual license fees
- 2-4 weeks to launch
- Customer-specific pricing
- Online invoice payments
- Order approval workflows
- No SuiteScript expertise needed
Ready to skip the SuiteCommerce licensing?
Join the WaitlistTrusted by NetSuite merchants
NetSuite Customer Portal & Vendor Portal Features
A complete self-service portal for NetSuite — built for wholesale ordering from day one, not a B2C platform retrofitted for business buyers.
Customer-specific pricing
NetSuite price levels sync automatically. Each customer sees their negotiated rates.
Quick order & reorder
Paste SKUs, upload CSV, or repeat past orders. Built for efficiency.
Online invoice payments
Customers pay invoices directly in the portal. Payments sync to NetSuite automatically.
Self-service account portal
Orders, invoices, payments, credit balance, and statements — all accessible 24/7.
Catalog segmentation
Show only what each customer can buy. Control visibility by customer group.
Real-time inventory
Stock levels straight from NetSuite. No sync delays, no overselling.
Multi-currency ready
Support international customers with their preferred currency.
Sales rep ordering
Sales team can log in on behalf of customers to place orders or provide assistance.
Customer portal essentials without enterprise complexity
Zero license fees
No SuiteCommerce license required. Keep $12K-$42K per year in your business instead of Oracle's pocket.
Weeks, not months
Template-based deployment means you're live in 2-4 weeks, not the 3-6 months typical of SuiteCommerce implementations.
Template simplicity
Customize your branding and tokens, not code. No SuiteScript expertise required to maintain.
Direct NetSuite sync
No Celigo. No Boomi. No middleware. Your portal talks directly to NetSuite via REST/SOAP.
B2B-first design
Built for wholesale from day one — not a B2C platform retrofitted for business buyers.
NetSuite experts
Backed by a team that lives and breathes NetSuite. We understand your ERP inside and out.
Secure by design
TLS encryption, token-based authentication, and no customer data stored outside NetSuite.
Stop paying SuiteCommerce prices for B2B ordering basics. Get the features your wholesale customers need — without the enterprise overhead.
No commitment required
What's included in the portal
A complete B2B ordering solution that covers the features wholesale customers actually use — without the bloat of enterprise platforms.
Customer Portal
- Order history & tracking
- Invoice management & PDF downloads
- Online invoice payments
- Available credit balance
- Account statements
- Return requests (RMA)
Ordering
- Quick order by SKU
- CSV bulk upload
- Reorder from history
- Shopping lists / favorites
- Quote-to-order workflow
- Multiple ship-to addresses
Pricing & Catalog
- Customer-specific pricing
- Volume discounts
- Catalog segmentation
- Product search & filters
- Category navigation
Inventory & Shipping
- Real-time stock levels
- Multi-location inventory
- Backorder handling
- Shipment tracking
- Delivery date selection
- Expected availability dates
Integration
- Direct NetSuite REST/SOAP
- Customer record sync
- Order sync to Sales Orders
- Price level mapping
- Inventory location sync
Administration
- Branding customization
- User role management
- Order approval workflows
- Spending limits by user
- Email notifications
- Tax exemption management
Tech Stack
Built with modern web technologies and direct NetSuite integration via REST and SOAP web services. No middleware, no iPaaS, no third-party sync platforms. Your data stays between the portal and NetSuite.
Be first in line when we launch
Join the waitlist for priority access, early-bird pricing, and the opportunity to shape the product with your feedback.
Join the WaitlistFrom waitlist to launch
We're rolling out access to businesses that are the best fit. Here's what to expect once you join the waitlist.
- 1
Join the waitlist
Tell us about your B2B needs and current NetSuite setup. We'll prioritize early access based on fit.
- 2
Early access preview
Get a personalized demo with your products and pricing. See exactly how the portal will work for your business.
- 3
Launch in weeks
Configure your branding, connect to NetSuite, and go live. Your B2B customers get self-service ordering.
Ready to simplify B2B ordering for your NetSuite business?
Join the waitlist to get early access to BrokenRubik B2B Portal. We'll reach out to schedule a personalized demo and discuss how the portal can work for your specific B2B needs.
What happens next:
- 1Fill out the waitlist form with your business details
- 2We'll review your requirements and reach out within 48 hours
- 3Get a personalized demo and early-bird pricing when we launch
No commitment required. Join the waitlist to stay informed and get priority access when we launch.
Tell us about your project
More ways we help NetSuite businesses
NetSuite Customer Portal & Vendor Portal FAQ
How does the NetSuite customer portal connect to my ERP?
BrokenRubik B2B Portal connects directly to NetSuite using REST and SOAP web services. There's no middleware, no iPaaS platform, and no third-party sync tools required. Your NetSuite self-service portal reads and writes data directly to/from NetSuite in real-time.
Do I need a SuiteCommerce license for this NetSuite B2B portal?
No. BrokenRubik B2B Portal is a standalone NetSuite customer portal solution that doesn't require any SuiteCommerce license. You only need your existing NetSuite ERP subscription. This can save you $12,000-$42,000+ per year in license fees alone.
Can customers see their specific prices?
Yes. The portal syncs with NetSuite price levels automatically. Each customer sees their negotiated pricing, volume discounts, and promotional rates exactly as configured in NetSuite. No manual price management required.
Can customers pay invoices through the portal?
Yes. Customers can view their open invoices and pay them directly through the portal using credit card or ACH. Payments are processed securely and recorded in NetSuite automatically, reducing AR workload and accelerating cash flow.
Do you support approval workflows?
Yes. You can configure spending limits and approval requirements so that orders above a certain threshold require manager approval before submission. This is ideal for businesses where purchasing decisions need internal sign-off.
Is the portal secure?
Yes. All data is transmitted over HTTPS with TLS encryption. Customer authentication uses secure session tokens, and the portal connects to NetSuite using token-based authentication (TBA) or OAuth 2.0. Customer data is never stored outside of NetSuite.
What if we need customization beyond the template?
The template covers approximately 80% of typical B2B portal needs out of the box. For specific requirements, our team can implement custom features. However, we recommend starting with the standard template to launch quickly, then iterating based on real customer feedback.
Is it mobile responsive?
Yes. The portal is fully responsive and works seamlessly on desktop, tablet, and mobile devices. Your B2B customers can place orders from anywhere.
How long does implementation take?
Typical implementation takes 2-4 weeks from kickoff to go-live. This includes NetSuite connection setup, branding configuration, user training, and testing. Compare this to 3-6 months for a typical SuiteCommerce implementation.
How does this NetSuite customer portal compare to SuiteCommerce?
BrokenRubik B2B Portal delivers the essential NetSuite self-service portal features (customer pricing, quick order, account portal, real-time inventory) at a fraction of the cost and implementation time. SuiteCommerce is better suited for enterprises that need full B2C capabilities, extensive customization, and have the budget for $50K+ implementations. Our solution is ideal as a SuiteCommerce alternative for B2B-focused businesses.
What NetSuite editions are supported?
The portal works with all NetSuite editions that support web services, including NetSuite ERP, OneWorld, and SuiteSuccess implementations. We'll verify compatibility during the discovery call.
Can customers submit return requests?
Yes. Customers can initiate return requests (RMAs) directly from their order history. The request creates a Return Authorization in NetSuite for your team to review and process, keeping the entire workflow within your ERP.
Can sales reps place orders on behalf of customers?
Yes. Sales representatives can log into the NetSuite customer portal and place orders on behalf of their assigned customers. This is useful for phone orders, trade shows, or assisting customers who need help navigating the self-service portal.
Can this work as a NetSuite vendor portal?
Yes. While primarily designed as a B2B customer portal, the same platform can be configured as a NetSuite vendor portal. Vendors can access purchase orders, submit invoices, update delivery status, and manage their account — all synced directly with your NetSuite ERP.
What is the difference between a customer portal and vendor portal?
A NetSuite customer portal allows your B2B customers to place orders, view invoices, make payments, and manage their account. A NetSuite vendor portal serves suppliers and vendors — they can view purchase orders, submit invoices, and track payments. BrokenRubik B2B Portal can be configured for either use case.
Still have questions? Drop us a message, we'd love to hear from you!
Get in touch