The B2B Portal NetSuite Always Needed

Direct connection via REST and SOAP web services. No middleware, no iPaaS, no third-party sync. The portal reads and writes to NetSuite in real time.

No. You need your existing NetSuite ERP subscription and our portal maintenance plan, which covers hosting, the NetSuite integration, and ongoing support. Pricing details coming soon. SuiteCommerce is a great fit when you need full B2C eCommerce. Our portal is designed specifically for B2B scenarios where self-service ordering is the priority.

The portal pulls directly from NetSuite price levels. Each customer sees their negotiated rates, volume discounts, and promotions as they're set up in your system. You don't manage prices in two places.

Customers see their open invoices and pay by credit card or ACH directly in the portal. Payments post to NetSuite automatically, so your AR team doesn't have to chase them.

You can set spending limits per user and require manager approval above certain thresholds. Orders that need sign-off get routed before they hit NetSuite.

Everything goes over HTTPS/TLS. Authentication uses secure session tokens, and the NetSuite connection uses TBA or OAuth 2.0. We don't store customer data outside of your NetSuite instance.

The standard portal handles about 80% of what B2B portals need. Custom UX design, integrations, or additional development are scoped and quoted as separate project engagements. We usually recommend launching with the standard portal first and customizing based on what your customers actually ask for.

Fully responsive. Works on desktop, tablet, and phone.

Pricing is coming soon. The portal will run on a monthly maintenance plan that includes hosting, the NetSuite integration, and ongoing support. No separate license fee. Setup, configuration, custom UX design, integrations, and any additional development are scoped and quoted as separate project engagements. Join the waitlist to get early-bird pricing.

2-4 weeks from kickoff to go-live. That covers the NetSuite connection, branding, user training, and testing. SuiteCommerce typically takes 3-6 months.

SuiteCommerce is a full eCommerce platform and we're experts in building on it. But if you only need B2B ordering, customer portal, and self-service, SuiteCommerce includes capabilities you won't use. Our portal focuses specifically on B2B workflows at a fraction of the cost. For companies that also need B2C, SuiteCommerce is still the right choice, and we can help with that too.

MyAccount lets customers view orders, invoices, and balances, and it works well for that. Our portal adds quick ordering by SKU, CSV uploads, approval workflows, and a more flexible frontend. If MyAccount covers your needs, it may be enough. If your buyers need more ordering capability, our portal fills that gap.

Shopify is a B2C platform. Making it work for B2B means adding middleware to sync pricing, inventory, and orders with NetSuite. Customer-specific pricing, net terms, PO workflows, and approval chains aren't native to Shopify. You end up maintaining three systems (Shopify + iPaaS + NetSuite) instead of one direct connection. It works, but it's more complex and more expensive than it needs to be for B2B.

Any edition with web services enabled: NetSuite ERP, OneWorld, SuiteSuccess. We verify compatibility during the initial call.

Customers start RMAs from their order history. That creates a Return Authorization in NetSuite for your team to review and process.

Sales reps can log in and place orders on behalf of their assigned customers. Useful for phone orders, trade shows, or helping customers who aren't comfortable with the portal yet.

Same platform, different configuration. Vendors get access to purchase orders, invoice submission, delivery updates, and account management. Everything syncs back to NetSuite.

Customer portal: your buyers place orders, view invoices, make payments, manage their account. Vendor portal: your suppliers view POs, submit invoices, track payments. We can set up either or both.