Does the integration support both auction and fixed-price listings?

Yes. Both auction (with winning bid pricing) and fixed-price listings sync to NetSuite. Best Offer negotiations are also supported, with the accepted price reflected on the NetSuite sales order.

How does the integration handle eBay Managed Payments?

eBay Managed Payments settlement data is parsed into individual components including item revenue, shipping fees, marketplace fees, and payment processing charges. Each component maps to specific GL accounts in NetSuite for clear financial reporting.

Can I manage eBay listings from within NetSuite?

Yes. Product data maintained in NetSuite, including titles, descriptions, item specifics, pricing, and images, can push to eBay. This gives you centralized catalog control across all your sales channels.

How are eBay returns handled in NetSuite?

When a buyer initiates a return on eBay, the integration creates a return authorization in NetSuite. Once the return is received and processed, inventory is updated and a credit memo or refund posts to the correct accounts.

What about eBay promoted listings and advertising costs?

Promoted listings fees and other advertising costs from eBay settlement reports can be mapped to marketing expense accounts in NetSuite, giving you a complete view of your cost of sale on the platform.

E-commerce

eBay + NetSuite Integration

Integrate eBay with NetSuite to automate order processing, inventory management, and financial reconciliation. Sync listings, returns, and fulfillment data across the world's largest online auction marketplace.

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Celigo Standard Partner · Proven integration methodology · Ongoing support

eBay remains one of the highest-volume online marketplaces in the world, with hundreds of millions of active buyers across dozens of countries. For sellers running NetSuite as their ERP, the disconnect between eBay's seller tools and your back-office systems creates real problems: duplicate data entry, inventory discrepancies, missed shipment updates, and financial data that never quite ties out.

At BrokenRubik, we build eBay-NetSuite integrations that eliminate those gaps. Orders, inventory, fulfillment, returns, and financial settlements flow between platforms automatically so your team can focus on selling rather than reconciling spreadsheets.

How eBay + NetSuite Works

The integration uses eBay's REST APIs to connect seller account data with NetSuite's SuiteTalk or RESTlet APIs. When a buyer purchases an item or wins an auction on eBay, the order flows into NetSuite as a sales order with complete line-item detail, buyer information, tax data, and shipping requirements. As items ship from your warehouse, fulfillment and tracking information syncs back to eBay automatically.

Inventory updates work bidirectionally. When stock levels change in NetSuite due to receiving, adjustments, or sales from other channels, the updated quantities push to eBay listings to prevent overselling.

Key Features

Automated order import: eBay fixed-price and auction orders create sales orders in NetSuite with correct pricing, tax, buyer details, and shipping method. Best Offer accepted prices are handled accurately.
Real-time inventory sync: Inventory quantities from NetSuite push to eBay on a scheduled basis, reducing overselling across all your active listings.
Listing management: Manage product titles, descriptions, pricing, item specifics, and images from NetSuite and push changes to eBay, keeping your catalog consistent.
Return and refund processing: eBay return requests and refunds create corresponding records in NetSuite, updating inventory and posting credit memos to the correct accounts.
Managed Payments reconciliation: eBay Managed Payments payouts, fees, holds, and adjustments map to GL accounts in NetSuite for accurate financial reporting.
Multi-site support: Sellers operating on eBay US, UK, Germany, Australia, and other regional sites can consolidate all data into a single NetSuite account with multi-currency support.
Tracking number writeback: Shipping carrier and tracking information from NetSuite fulfillment records automatically update eBay orders, triggering buyer notifications.

Common Use Cases

High-volume eBay sellers processing hundreds or thousands of orders per day who need automated order import, fulfillment updates, and financial reconciliation without manual intervention.

Multi-channel retailers selling on eBay alongside Amazon, Shopify, or other marketplaces who require centralized inventory management in NetSuite to prevent overselling.

Refurbished and liquidation sellers with complex pricing models, auction-style listings, and high return volumes who need tight integration between eBay and NetSuite financials.

International sellers operating across multiple eBay regional sites who need multi-currency support, VAT handling, and cross-border logistics coordination within NetSuite.

Getting Started

We begin every eBay-NetSuite integration with a discovery call to understand your selling model, listing volume, fulfillment workflow, and financial reporting requirements. From there, we design a solution that handles your specific business rules, whether that means simple order sync or a full multi-site, multi-warehouse implementation.

Most eBay-NetSuite integrations deploy within four to eight weeks.

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Ready to implement eBay + NetSuite Integration?

Let's discuss how this integration can streamline your business processes and unlock new efficiencies.

What happens next:

1We'll respond within 24 hours to schedule a discovery call
2On the call, we'll map your systems and integration requirements
3If there's a fit, we'll provide a scoped proposal with timeline

No pressure. No generic sales pitch. Just an honest conversation about your integration needs.

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