NetSuite OpenAir Integration | PSA + ERP

Connect NetSuite OpenAir with NetSuite ERP

Oracle NetSuite OpenAir is a professional services automation (PSA) platform that handles project management, resource planning, time tracking, and expense management. While OpenAir excels at running services operations, your financial data lives in NetSuite ERP.

The integration between OpenAir and NetSuite creates a seamless flow from project delivery to revenue recognition — no manual journal entries, no reconciliation headaches.

At BrokenRubik, we've built OpenAir-NetSuite integrations for professional services firms, IT consultancies, and agencies that need their PSA and ERP systems talking to each other in real time.

What We Build

Project and Client Sync: Customer records, projects, and project tasks sync bi-directionally between NetSuite and OpenAir. When your sales team closes a deal in NetSuite, the project structure appears in OpenAir automatically.

Timesheet to Revenue: Approved timesheets in OpenAir generate billing records in NetSuite. Whether you bill time-and-materials, fixed-fee, or milestone-based, we configure the integration to match your revenue model.

Expense Integration: Employee expenses submitted in OpenAir flow to NetSuite as vendor bills or journal entries, properly coded to projects, departments, and GL accounts.

Resource Cost Tracking: Actual hours and costs from OpenAir feed into NetSuite project profitability reports, giving you real-time visibility into margins by project, client, and practice area.

Why This Integration Matters

Professional services firms without this integration typically spend 3-5 days per month on manual data entry and reconciliation between systems. Finance teams re-key timesheet data, project managers can't see real-time profitability, and revenue recognition requires spreadsheet gymnastics.

With the integration running, approved time automatically becomes revenue. Expenses flow to the right accounts. Project profitability is visible in real time, not two weeks after month-end.

Technical Approach

Most OpenAir integrations use the OpenAir XML API combined with NetSuite's SuiteTalk or RESTlet APIs. We typically build through:

• Celigo integrator.io for companies already on the Celigo platform
• Custom middleware (Node.js or n8n) for companies wanting more control
• Native SuiteCloud connectors when the data flow is straightforward

Data mapping between OpenAir and NetSuite is the critical piece. Project structures, billing rules, expense categories, and GL account mappings all need careful configuration.

FAQ

Is OpenAir the same as NetSuite PSA?

OpenAir is Oracle's professional services automation product that's part of the NetSuite family but runs as a separate application. It requires its own integration with NetSuite ERP for financial data to flow between systems.

How long does implementation take?

Typical OpenAir-NetSuite integrations take 4-8 weeks depending on complexity. Firms with simple T&M billing are faster; those with complex revenue recognition rules, multiple entities, or custom project structures take longer.

Can we integrate OpenAir with other systems too?

Yes. We commonly integrate OpenAir with Salesforce (for opportunity-to-project handoff), Jira (for development team time tracking), and HubSpot (for services pipeline management).

Get Started

Unify your professional services operations with a proper OpenAir-NetSuite integration.

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