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Project Management
Jira + NetSuite Integration
Integrate Jira with NetSuite to sync projects, time entries, and billing data. Connect issue tracking and development workflows to financial management for accurate project costing.
Celigo Standard Partner · Proven integration methodology · Ongoing support
Development and professional services teams live in Jira. Finance teams live in NetSuite. Without a connection between them, time tracking is inaccurate, project billing lags behind actual work, and nobody has a clear picture of project profitability. The Jira-NetSuite integration syncs projects, time entries, and billing data so technical teams and finance teams work from the same numbers.
How Jira + NetSuite Works
Jira is the standard for issue tracking, sprint planning, and development workflow management. Teams use it to plan sprints, track bugs, manage feature requests, and log time against tasks. NetSuite handles the financial consequences of all that work -- project budgets, time-based billing, resource costing, expense tracking, and revenue recognition.
The disconnect between these systems is costly. Developers log time in Jira, but finance needs those hours in NetSuite for invoicing. Project managers track progress in Jira boards, but budget consumption lives in NetSuite. Without integration, someone manually exports time data from Jira and re-enters it in NetSuite -- a process that is slow, error-prone, and always running behind.
At BrokenRubik, we build integrations that connect Jira's project and time data to NetSuite's financial records. Jira projects map to NetSuite project records. Time logged against Jira issues flows into NetSuite for billing and project costing. Sprint completion or issue resolution can trigger billing milestones. Budget data from NetSuite surfaces in Jira dashboards so project managers see the financial picture alongside the delivery picture.
The integration connects through Jira's REST API (Cloud or Data Center) and NetSuite's web services. Webhooks handle real-time events like issue status changes and time log submissions, while scheduled syncs update financial data like budgets and actuals on a configurable interval.
Key Features
- Time entry sync. Hours logged against Jira issues flow into NetSuite as time entries associated with the correct project, task, and employee for billing and costing.
- Project-to-project mapping. Jira projects create and sync with NetSuite project records, keeping project names, statuses, timelines, and key dates aligned across both systems.
- Issue-to-task mapping. Jira issues and epics map to NetSuite project tasks, so completion percentages and milestone tracking are consistent between platforms.
- Billing milestone triggers. Sprint completions, epic closures, or specific issue status transitions in Jira can trigger billing events in NetSuite, whether time-and-materials or fixed-price milestones.
- Budget visibility in Jira. NetSuite project budgets, burn rates, and remaining budget surface within Jira dashboards so project leads see financial health alongside delivery metrics.
Common Use Cases
Software development companies. Teams billing clients for development work tracked in Jira. Time entries flow to NetSuite for invoice generation. Sprint velocity and budget burn are visible in both systems so delivery and finance stay aligned.
Professional services firms. Consultancies using Jira for project delivery and NetSuite for client billing. Consultants log time in Jira, and NetSuite generates invoices based on billable hours, rates, and project terms without manual data transfer.
Product companies with capitalization requirements. Organizations that need to capitalize development costs under ASC 350 or IAS 38. Jira time tracking data flows to NetSuite so finance can allocate developer hours to capital vs. expense correctly.
IT departments with chargeback models. Internal IT teams that charge back project costs to business units. Jira tracks the work and NetSuite allocates costs to the correct departments based on time entries and project assignments.
Getting Started
If your teams track work in Jira and manage finances in NetSuite, integrating the two systems eliminates the manual effort of moving time and project data between them. BrokenRubik builds Jira-NetSuite integrations tailored to your project structure, billing model, and time tracking workflow. Most implementations take 6 to 10 weeks.
Frequently Asked Questions
Related Topics:
NetSuiteIntegrationProject Management
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Ready to implement Jira + NetSuite Integration?
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What happens next:
- 1We'll respond within 24 hours to schedule a discovery call
- 2On the call, we'll map your systems and integration requirements
- 3If there's a fit, we'll provide a scoped proposal with timeline
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