Eight thousand people flew into Vegas to network, learn, and well, a bit of partying too. SuiteWorld is usually the place we meet face to face, where we share our thoughts (our hopes and fears), where we gain insight and strategize around it and it was no surprise that the main topic is AI. It does feel like this time NetSuite is on a turning point.

The theme this year was “No Limits” and with that comes the presentation of a context agent in each NetSuite instance, with specific permissions you can custom. I’ve been using NetSuite since 2012, and every year we get upgrades in bits and pieces. It feels like moving forward but not really as innovation. For the first time I feel like NetSuite is taking in truly the latest technology and making it available for us to use.

Yeah, I know true changes might appear from 12 to 18 months from now, but talking to some NetSuite people, the tool exists and is truly being beta-used internally.

For more details on the company’s official announcement, you can check out NetSuite Next.

When your ERP starts to think

Evan Goldberg opened the keynote by introducing NetSuite Next, the platform’s next big evolution, built entirely around AI and natural language interaction. The new interface, called Ask Oracle, is essentially an AI layer that sits on top of everything you already do in NetSuite.

You can literally ask the system things like:

“Show me our top customers who might churn next month.”

“Create a sales order for Awesome Fit with the same items as last time.”

And it doesn’t just throw numbers at you, it gives context, charts, and even suggests actions. It feels less like a report generator and more like a colleague who actually knows your business.

The most impressive part? It’s context-aware. A CFO and a warehouse manager can ask the same question and get completely different, relevant insights based on their role and screen.

A taste of what was shown

NetSuite is betting everything on AI built into the suite, not glued on top of it.

• Autonomous close: Your finance team can basically let AI agents monitor tasks all month so the books close themselves.

• Advanced predictions: Forecasting driven by Oracle’s own AutoML, more accurate, transparent, and explainable.

• Intelligent payments (in partnership with BILL): You can tell the system, in plain English, to “prioritize vendors with early payment discounts,” and it automatically builds an optimized payment run.

At BrokenRubik, we’ve been exploring similar paths, combining AI, MCP, and NetSuite to enhance how teams interact with their ERP. Our project Teaching AI to Speak NetSuite shows how context-aware AI can elevate business decision-making from reactive support to true strategic insight.

Commerce

There was also a fascinating preview of what’s coming for SuiteCommerce: the integration with OpenAI’s “Buy in Chat” capability. Imagine customers asking ChatGPT for a product, buying it right there, and having the order flow directly into NetSuite: pricing, inventory, fulfillment, revenue recognition, all handled automatically.

It’s early, but it shows where things are going: AI-assisted commerce, not just AI-generated marketing.

Design

The new Redwood design system is cleaner, darker (yes, dark mode is finally here), and built for the new AI workflow. The whole experience feels faster and more human.

What I took away

AI as we call it today is ready to take in tasks that it's not worth doing anymore. It frees everyone to think further, more complex issues, expand the mind to build on top of it. Imagine.