In [Part 1 of this series], we discussed three of the most common SuiteCommerce implementation mistakes: poorly implemented customizations, confusing overrides with extensions, and inefficient code. If you missed it, we recommend starting there.

In this follow-up, we’ll dive into two additional mistakes that can seriously limit your store’s scalability and long-term success: underutilizing the built-in CMS and neglecting an upgrade strategy.

4. Underutilized CMS (page types, landing pages)

SuiteCommerce’s CMS is powerful, yet many teams ignore it and hardcode content instead.

Example of a mistake: Developers hardcode promotional landing pages instead of building them with CMS Page Types. Marketing teams then depend on IT for every small update.

👎 Disadvantages:

• Marketing depends on developers for basic content edits.

• Slow campaign launches and limited agility.

• No streamlined, scalable content management.

Why avoid this?

• Empowers marketing teams to manage content independently.

• Faster campaign deployment and better agility.

• Centralized, scalable content workflows.

👍 Tips:

• Use Page Types to create reusable structures.

• Build flexible landing pages that marketing can edit without code.

• Avoid CMS content overload-balance flexibility with performance.

5. No upgrade strategy

Many SuiteCommerce sites get stuck on outdated versions because upgrades weren’t planned from the start.

Example of a mistake: A store with core modifications can’t upgrade to the latest NetSuite release without breaking everything—so it stays outdated for years.

👎 Disadvantages:

• Security vulnerabilities from unpatched versions.

• Missed new features and enhancements.

• Compatibility issues with other tools.

• Growing technical debt and higher upgrade costs later.

Why avoid this?

• Enhanced security and stability.

• Access to new features and performance improvements.

• Continued NetSuite support and compatibility with other tools.

👍 Tips:

• Plan for upgrades from day one, design with extensibility in mind.

• Use Git version control and track breaking changes.

• Test extensions in staging before every release.

Final Wrap-up

SuiteCommerce is a powerful e-commerce platform, but poor implementation can turn it into a long-term liability. If your store feels slow, fragile, or hard to scale, it might be time for a cleanup.

At BrokenRubik, we specialize in SuiteCommerce rescue projects, performance optimization, and sustainable evolution.

We can help you fix what’s broken, without starting from scratch.